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Our team of support engineers will analyze your current network infrastructure for failure points and bottlenecks, then recommend the most economic solutions to achieve maximum availability and optimal performance.

 

Check to ensure that the latest service packs, updates and hot-fixes are installed.
Review backup server registries, proxy server, and DNS configuration
Check all server hardware and system health (including review of event and system logs)
Identify any network bottlenecks in cabling, cards, hubs, routers, etc.
Identify any server bottlenecks in memory, processors, storage, etc.
Check the hardware (routers, firewalls, switches, etc) hardware versions and firmware updates.
Validate backup procedures, rotation, and system.
Verify that alerts and notifications are implemented and that thresholds are appropriate.
Check the servers hard disk for adequate free space during peak periods.
Monitor HTTP and FTP performance.
Check status of application logs and health.
Analyze performance data to identify trends and any potential issues.
 

Once we have completed our audit, our network engineers will provide a written report of our findings and recommendations. The report will categorize the findings into categories of High, Medium, and Low and sorted according to specific area. Our report will also offer solutions to the identified issues. We will meet with the customer to review the report and help outline a plan to repair the necessary items.