Sr. Network/Support Engineer
Nashville, TN

Job Description

 

Sr. Network / Support Engineers will be responsible for assisting customers and other employees with the installation, configuration, deployment, and ongoing support for all services.

Additionally:

 

Consummate customer skills are required for this position with special attention to customer communication skills. (The ability to communicate with the customer on their level without making them feel like they need a special decoder ring to understand what has been said.)

This engineer level employee may also train and certify other employees

Serve as expert technical consultant for other departments, including Sales and Business Development. This may also includes participation in executive sales presentations.

The candidate must be able to design and diagnose customer network architectures, implement solutions in the most efficient manner (according to the customer's needs) and also be able to troubleshoot any outages or issues, including the general account ownership.

The ability to learn new technologies quickly and efficiently is critical.

As part of a growing team, commitment to team, schedule and flexibility of work hours is required.

**Opportunity for profit-sharing in all positions.

 

Job Requirements

Bachelor's degree or equivalent, in software or computer engineering preferred

Experience in a customer support organization (Excellent Customer Relations skills are required).

3+ years experience with Remote Access networking connectivity.

3+ years administering a Windows environment (including Windows NT 4.0/Windows 2000)

Strong understanding of moderate to advanced network principles and Internet architecture.

Strong understanding of network topologies and networking components including routers, switches, firewalls (hardware/software and network/personal)

Strong experience with various types of AAA Authentication (including Cisco ACS, RADIUS and TACACS+)

Strong knowledge of VPN Technology

Strong to advanced knowledge of TCP/IP, DNS, DHCP, NFS, NIS

Understanding of network access methods including dial up, ISDN, wired/wireless broadband.

Advanced Cisco certification a plus

Excellent analytical and problem solving skills

Excellent troubleshooting skills

Excellent oral and written communication skills

Self-motivated

Must be a strong team player and self-starter

 

To schedule an interview please send your resume to careers@fiveiron.com

 

 

 

Sr. Account Executive
Nashville, TN

Job Description

 

The Senior Account Executive responsibilities include: territory development, prospecting, sales cycle management, experience selling to executive levels, new customer acquisition, and revenue growth.

 

Job Requirements

We are looking for self-motivated, proven consultative sales professionals who are capable of developing high level relationships, working independently and as part of a team, with a dedication to service excellence. Prior IT services sales experience is desired.

 

To schedule an interview please send your resume to careers@fiveiron.com